CREWASIS.ai Featured in Forbes: Leveraging AI to Decode Consumer Sentiment on Autonomous Vehicles

Apr 18, 2025

​In a recent Forbes article titled “What Do Consumers Really Feel About Autonomous Vehicles?”, CREWASIS.ai was highlighted for its innovative approach to understanding consumer perceptions using AI-driven analysis. The piece delves into how our platform offers a fresh perspective on gauging public sentiment towards autonomous vehicles (AVs), a topic of growing importance in today's rapidly evolving transportation landscape.​

📉 Declining Trust in Autonomous Vehicles

The article references findings from the J.D. Power Mobility Confidence Index Study, which, in collaboration with MIT's Advanced Vehicle Technology Consortium, surveyed 3,000 U.S. vehicle owners. The study revealed a decline in consumer confidence in AVs from 2021 to 2023, citing concerns over data privacy, potential system hacking, and confusion about varying levels of vehicle autonomy. Interestingly, individuals who had firsthand experience with fully autonomous ride-hailing services, such as those offered by Waymo in San Francisco and Phoenix, exhibited increased confidence in AV technology.​Forbes

🤖 CREWASIS.ai's AI-Powered Insight Generation

CREWASIS.ai stands out by harnessing publicly available data from social media, news outlets, and other online platforms to extract genuine consumer sentiments without the biases often associated with traditional surveys. Our CEO, Sharon Joseph, emphasized in the article that our platform can save businesses up to 90% of their time by providing an all-in-one solution that is faster, more cost-effective, and utilizes richer, unbiased datasets.​Forbes

In a collaborative effort highlighted by Forbes, our data science team conducted a four-week sprint focusing on consumer sentiments towards autonomous ride-hailing services and personal AV ownership. By analyzing 72,000 social media posts from January to July 2024, we identified key trends and insights that offer a deeper understanding of public perceptions in these areas.​Forbes

🗣️ Real-Time, Unfiltered Consumer Voices

One of the core advantages of our approach is the ability to capture authentic consumer opinions without the influence of predefined survey questions. By analyzing millions of data points across various platforms, CREWASIS.ai provides a more comprehensive and timely view of consumer sentiments. This method not only accelerates the insight generation process but also reduces costs associated with traditional market research.​Forbes

🔍 Looking Ahead: Expanding Analytical Horizons

While our current focus is on text-based data, the article notes our plans to incorporate image, video, and audio inputs into our analysis. This expansion will enable us to offer even more nuanced insights into consumer preferences, further enhancing our ability to assist businesses in making informed decisions.​

We are honored to be recognized by Forbes for our contributions to understanding consumer sentiments in the context of autonomous vehicles. As we continue to innovate and expand our capabilities, we remain committed to providing businesses with the tools they need to navigate the complexities of modern consumer behavior.​

For a detailed look at the original Forbes article, please visit Forbes.com.

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